Privacy Policy
Roklan Power (“we,” “us,” or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website and in connection with the sale of goods.
1. Information We Collect
a. Personal Information
- Full name
- Billing and delivery address
- Email address
- Telephone number
- Proof of purchase details (receipts, invoices, order numbers)
b. Transaction Information
- Products purchased
- Purchase dates and pickup or delivery details
- Payment method (note: we do not store full credit or debit card numbers)
c. Technical Information
- IP address
- Browser type and device information
- Website usage data (cookies, page visits, and interactions)
2. How We Use Your Information
- To process and fulfill orders and returns
- To verify proof of purchase and warranty or return eligibility
- To arrange delivery, pickup, or servicing
- To communicate order updates, service notices, or policy changes
- To comply with legal, accounting, or regulatory requirements
- To improve our website, products, and customer experience
3. Sharing of Information
- With third-party service providers strictly for business operations
- Where required by law, regulation, court order, or legal process
- To protect the rights, property, or safety of Roklan Power, its customers, or others
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, or disclosure. While no system is completely secure, we take appropriate measures to safeguard your data.
5. Data Retention
- Complete transactions
- Satisfy legal, tax, or accounting obligations
- Resolve disputes or enforce agreements
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality and analyze traffic. You may disable cookies through your browser settings; however, some website features may not function properly.
7. Your Rights
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of personal data (subject to legal obligations)
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Policy Updates
This Privacy Policy may be updated from time to time without prior notice. The revised version will be posted on our website with an updated effective date.
Contact Information
Roklan Power
(876)279-7696
roklanpower@gmail.com